Namma GuideCivic Guide

Official Resources

Check the official source before you apply

We can explain the process, but government rules, fees, forms, and document requirements can change. Use these portals to confirm the latest information.

Official references

Official portals to verify

Use these official sources to confirm current rules, documents, fees, and status before applying.

Last reviewed: August 13, 2026

Income Tax e-Filing Portal

Income Tax Department, Government of India

Official portal for income-tax return filing, form selection, e-verification, refund status, notices, and current filing updates.

Protean PAN Services

Protean eGov Technologies

Authorised PAN service information for new PAN applications, corrections, reprints, and PAN-related help.

Employees' Provident Fund Organisation

Employees' Provident Fund Organisation, Government of India

Official EPFO website for member services, forms, circulars, claim guidance, and links to the Unified Member Portal.

NPS Trust

National Pension System Trust

Official NPS Trust information for subscribers, including exit, partial withdrawal, regulations, and investor guidance.

UIDAI Get Aadhaar

Unique Identification Authority of India

Official starting point for new Aadhaar enrolment, appointments, status, e-Aadhaar download, and Aadhaar PVC card orders.

BBMP e-Aasthi / eKhata Portal

Bengaluru municipal e-Aasthi service

Official citizen entry for e-Aasthi and eKhata property-record workflows; confirm the current GBA city-corporation jurisdiction before applying.

Greater Bengaluru Authority

Greater Bengaluru Authority

Official starting point for Bengaluru's current five-city-corporation structure, corporation lookup, and civic service links.

BBMP Property Tax Portal

Bruhat Bengaluru Mahanagara Palike

Official BBMP property tax portal for PID/SAS search, payments, receipts, notices, and tax-related instructions.

BESCOM Website

Bangalore Electricity Supply Company

Current BESCOM customer website for electricity services, Janasnehi, complaints, tracking, and the published 1912 support channel.

Seva Sindhu Karnataka

Government of Karnataka

Official Karnataka service delivery portal for department services, applications, certificates, and status tracking.

Bengaluru Urban District Seva Sindhu Page

District Bengaluru Urban, Government of Karnataka

Official district page describing Seva Sindhu service delivery channels and citizen service-center integration.

UIDAI Aadhaar Update

Unique Identification Authority of India

Official UIDAI page for Aadhaar update information and current resident guidance.

Passport Seva

Ministry of External Affairs

Official Passport Seva portal for passport applications, appointments, fee details, document advisor, and status.

National Government Services Passport Page

National Government Services Portal

Government service listing explaining ordinary passport application, appointment, and service flow.

Voters' Services Portal

Election Commission of India

Official portal for voter registration, correction, shifting, e-EPIC, SIR 2026 enumeration form, voter search, and application tracking.

CEO Karnataka

Chief Electoral Officer Karnataka

Official Karnataka election office website for state election notices, public information, and voter-service references.

Parivahan Sewa

Ministry of Road Transport and Highways

Official national transport portal for driving licence and vehicle-related services.

Bengaluru Traffic Police Challan Service

Karnataka State Police

Official OTP-based Bengaluru traffic-challan service for checking the live record before taking a payment action.

MoRTH eChallan

Ministry of Road Transport and Highways

Official national eChallan service for checking challan status, transaction history, pending payments and available actions.

Karnataka Police e-Lost Report

Karnataka State Police

Official Karnataka Police e-Lost service for reporting supported lost articles; the live facts determine whether a different police route is required.

CEIR Lost or Stolen Mobile Service

Department of Telecommunications, Government of India

Official CEIR service for eligible lost or stolen mobile blocking requests, request-status checks and unblocking after recovery.

Karnataka One

Government of Karnataka

Official citizen-service portal for supported online payments, receipts, service listings and service-centre discovery.

Sakala Services

Government of Karnataka

Official Bengaluru Urban district overview of Karnataka's Sakala time-bound public-service framework.

DigiLocker

Digital India

Official digital document wallet for fetching issued documents from participating issuers.

BWSSB Complaint Portal

Bangalore Water Supply and Sewerage Board

Official BWSSB complaint form for water and sewerage-related issues in Bengaluru.

BWSSB Jaladhare New Connection

Bangalore Water Supply and Sewerage Board

Current Jaladhare portal for BWSSB new-connection registration, document guidance, application and tracking.

Karnataka Janaspandana / iPGRS

Government of Karnataka / Centre for e-Governance

Official Karnataka citizen grievance portal for supported departments, line departments, services, schemes and status enquiry.