Namma Guide

Services

Help with Bengaluru paperwork and online services

Pick the topic closest to your issue. We explain what to check, what documents may be needed, and how to follow up without making promises about government decisions.

Bengaluru Civic & Property

7

Topics we can explain

Government Online Services Guidance

12

Topics we can explain

Complaints & Escalation

3

Topics we can explain

Free

General direction, common checklist pointers, and educational guide links.

₹199-₹499

Focused guidance for document readiness, portal understanding, and status tracking.

Custom

Complex property, correction, escalation, or multi-step assisted support cases.

Official references

Official portals to verify

Use these official sources to confirm current rules, documents, fees, and status before applying.

Last reviewed: May 9, 2026

BBMP e-Aasthi / eKhata Portal

Bruhat Bengaluru Mahanagara Palike

Official portal citizens should verify for BBMP e-Aasthi and eKhata property record workflows.

BBMP Property Tax Portal

Bruhat Bengaluru Mahanagara Palike

Official BBMP property tax portal for PID/SAS search, payments, receipts, notices, and tax-related instructions.

BESCOM Website

Bangalore Electricity Supply Company

Official BESCOM website for electricity services, consumer information, circulars, and support references.

Seva Sindhu Karnataka

Government of Karnataka

Official Karnataka service delivery portal for department services, applications, certificates, and status tracking.

Bengaluru Urban District Seva Sindhu Page

District Bengaluru Urban, Government of Karnataka

Official district page describing Seva Sindhu service delivery channels and citizen service-center integration.

UIDAI Aadhaar Update

Unique Identification Authority of India

Official UIDAI page for Aadhaar update information and current resident guidance.

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Search the help list

Use search or filter by category. If your issue is not listed, you can still message us.

₹499

Bengaluru Civic & Property

eKhata Advisory

Understand the eKhata process, documents, portal steps, and follow-up paths before you apply.

Before you apply

Document readiness review

Common Mistakes

Uploading unclear documents, Name mismatch across records

Documents

Sale deed, EC, Tax paid receipt, Previous khata, PID number

Chat on WhatsApp
₹499

Bengaluru Civic & Property

A Khata To eKhata Guidance

Clarify what conversion means, what records are usually checked, and how to prepare your file.

Before you apply

Record comparison

Common Mistakes

Assuming old details are automatically correct, Skipping owner name consistency checks

Documents

A Khata copy, Sale deed, Tax receipt, EC, Owner ID proof

Chat on WhatsApp
Custom

Bengaluru Civic & Property

New Khata Guidance

Practical support for first-time khata understanding after purchase, inheritance, or property change.

Before you apply

Case mapping

Common Mistakes

Incomplete chain of documents, Not checking property identifiers

Documents

Sale deed, EC, Possession proof, Tax details, Identity proof

Chat on WhatsApp
₹199

Bengaluru Civic & Property

Property Tax Advisory

Understand BBMP property tax payment, receipts, zone details, arrears, and common portal issues.

Before you apply

Identify property record

Common Mistakes

Using wrong PID, Not saving receipts

Documents

PID number, Previous receipt, Property details, Owner ID proof

Chat on WhatsApp
₹499

Bengaluru Civic & Property

BESCOM Name Transfer Guidance

Prepare for BESCOM name transfer with document clarity, online process awareness, and tracking help.

Before you apply

Bill detail check

Common Mistakes

Wrong consumer number, Missing ownership proof

Documents

Electricity bill, Sale deed, NOC when needed, Aadhaar, Tax receipt

Chat on WhatsApp
₹499

Bengaluru Civic & Property

eKhata Name Correction

Understand correction workflows when owner name, spelling, or record details do not match.

Before you apply

Mismatch mapping

Common Mistakes

Submitting weak proof, Not comparing all records

Documents

Existing khata, ID proof, Sale deed, Correction proof, Application reference

Chat on WhatsApp
Free

Complaints & Escalation

BBMP Complaint Guidance

Learn how to document BBMP issues, file complaints, track them, and escalate with clarity.

Before you apply

Issue framing

Common Mistakes

Vague complaint text, No evidence

Documents

Issue photos, Location details, Complaint number, Previous messages

Chat on WhatsApp
Free

Complaints & Escalation

LPG Complaint Escalation Awareness

Understand distributor complaint paths, escalation options, subsidy confusion, and KYC follow-up.

Before you apply

Issue categorization

Common Mistakes

No written trail, Not saving complaint IDs

Documents

Consumer number, Distributor details, Payment proof, Complaint history

Chat on WhatsApp
₹199

Government Online Services Guidance

Government Portal Navigation Help

Assisted understanding of online forms, uploads, status pages, and digital application steps.

Before you apply

Portal orientation

Common Mistakes

Wrong category selection, Blurry uploads

Documents

Aadhaar, PAN, Application reference number, if available, Supporting proof documents

Chat on WhatsApp
₹199

Government Online Services Guidance

Documentation Assistance

Organize documents before applying so applications are clearer, complete, and easier to track.

Before you apply

Document inventory

Common Mistakes

Mixed file names, Expired proofs

Documents

Aadhaar, PAN, Sale deed, Encumbrance Certificate, Latest tax paid receipt

Chat on WhatsApp
₹199

Government Online Services Guidance

PAN Card Guidance

PAN correction, linking understanding, name mismatch guidance, and document preparation.

Before you apply

Mismatch review

Common Mistakes

Not matching Aadhaar spelling, Skipping proof upload

Documents

PAN, Aadhaar, Name proof, Date of birth proof

Chat on WhatsApp
₹199

Government Online Services Guidance

Voter ID Guidance

Voter ID correction, address update, enrollment awareness, and portal navigation guidance.

Before you apply

Service selection

Common Mistakes

Wrong form, Incomplete address

Documents

EPIC number, Address proof, Age proof, Photo

Chat on WhatsApp
₹499

Government Online Services Guidance

Passport Application Guidance

Document checklist, appointment booking awareness, address proof clarity, and tracking help.

Before you apply

Application type mapping

Common Mistakes

Wrong address history, Weak proof

Documents

Aadhaar, Address proof, Date of birth proof, Existing passport if any

Chat on WhatsApp
₹299

Government Online Services Guidance

Driving License & RC Guidance

DL renewal, RC transfer, address updates, and transport portal navigation awareness.

Before you apply

Service mapping

Common Mistakes

Wrong RTO, Missing insurance or PUC

Documents

DL or RC, Insurance, PUC, Address proof, Form references

Chat on WhatsApp
₹299

Government Online Services Guidance

Birth & Death Certificate Guidance

Online application awareness, correction workflows, required documents, and download guidance.

Before you apply

Case type mapping

Common Mistakes

Wrong date spelling, Insufficient correction proof

Documents

Hospital record, ID proof, Existing certificate, Correction proof

Chat on WhatsApp
₹299

Bengaluru Civic & Property

Water Bill / BWSSB Guidance

Name correction awareness, bill payment understanding, connection guidance, and escalation awareness.

Before you apply

Bill review

Common Mistakes

Wrong consumer ID, No payment receipt

Documents

RR number, Water bill, Ownership proof, ID proof

Chat on WhatsApp
₹199

Government Online Services Guidance

Gas Connection Guidance

New connection process understanding, distributor complaints, subsidy confusion, and KYC updates.

Before you apply

Service type mapping

Common Mistakes

Distributor mismatch, Incomplete KYC

Documents

Aadhaar, Address proof, Bank details if required, Consumer number

Chat on WhatsApp
₹299

Government Online Services Guidance

Income / Caste / Domicile Certificate Guidance

Seva Sindhu workflow understanding, document awareness, and common rejection reason education.

Before you apply

Eligibility route awareness

Common Mistakes

Wrong certificate type, Missing supporting proof

Documents

Aadhaar, Address proof, Income proof, Community proof if applicable

Chat on WhatsApp
₹199

Government Online Services Guidance

Seva Sindhu / Karnataka Government Portal Guidance

Account creation help, service discovery, application understanding, and status tracking awareness.

Before you apply

Account setup awareness

Common Mistakes

Selecting wrong service, Incomplete profile

Documents

Aadhaar, PAN, Application reference number, if available, Supporting proof documents

Chat on WhatsApp
Free

Government Online Services Guidance

DigiLocker Guidance

Understand digital documents, account setup, document access, and where DigiLocker documents help.

Before you apply

Account setup

Common Mistakes

Uploading instead of fetching issued document, Wrong issuer search

Documents

Aadhaar-linked mobile, Aadhaar, Document issuer details

Chat on WhatsApp
₹299

Complaints & Escalation

Grievance & Complaint Escalation Guidance

Learn complaint structure, email escalation, evidence tracking, grievance portals, and follow-up rhythm.

Before you apply

Issue timeline

Common Mistakes

Emotional but unclear complaint, No chronology

Documents

Complaint ID, Photos or proof, Timeline notes, Department replies

Chat on WhatsApp